Health Shield News

We’ll tell you what we’ve been up to in this section. Any events we’re attending will be listed here so come and say hello.


Health Shield Coronavirus Update.

To protect the wellbeing of our staff and community, our head office is now closed to visitors. Some of our Customer Care team are available from 8am to 5pm to assist you. We appreciate your patience and will answer your call as quickly possible. Please continue to login to the Members' Area where you'll find the latest information. Thanks for your continued support and patience during this time.


Members can continue to submit claims as usual via the Members' Area.

Any paper claims now need to be scanned and emailed to For us to deal with these efficiently, please put ‘PAPER CLAIM’ in the subject title of your email.

To find out more, please visit our FAQ's here.

With the current climate of uncertainty and change, remember to take care of your mental wellbeing. We’ve created a series of blogs that offer support and practical advice. Read more here.