About Health Shield:
Health Shield is a regulated Insurance provider and is one of the leading companies in the Health Cash Plan market. Our Cash Plan products allow our Customers (and their staff) to claim for routine medical expenses – dental treatment, glasses, physio and are increasingly being seen as a key employee benefit. Our purpose is to help people lead healthier, happier lives and our people are key in achieving this. Our people goal is to create an environment where they are empowered, motivated, strive for excellence and conduct themselves with integrity.
About the Role:
About You:
To be successful in this role you will need to have the following skills, knowledge & qualifications:
- Proven experience in an administrative role
- Strong organisational skills with attention to detail
- Excellent communication skills and phone etiquette
- Ability to type accurately and efficiently
Code of Conduct Rules
- Rule 1: You must act with integrity
- Rule 2: You must act with due skill, care and diligence
- Rule 3: You must be open and cooperative with the FCA, the PRA and other regulators
- Rule 4: You must pay due regard to the interests of customers and treat them fairly
- Rule 5: You must observe proper standards of market conduct
- Rule 6: You must act to deliver good outcomes for retail customers
Our Values and Behaviours:
You will consistently role model our values & behaviours, whilst encouraging others to the same:
- Customer Focused
- Straightforward
- Responsible
- Professional
