Vacancies:

Risk Officer

About Health Shield:

Health Shield is a regulated Insurance provider and is one of the leading companies in the Health Cash Plan market.  Our Cash Plan products allow our Customers (and their staff) to claim for routine medical expenses – dental treatment, glasses, physio and are increasingly being seen as a key employee benefit.  Our purpose is to help people lead healthier, happier lives and our people are key in achieving this.  Our people goal is to create an environment where they are empowered, motivated, strive for excellence and conduct themselves with integrity.

About the Role:

Main Responsibilities:

Support the SMF 4 role

• Identifying and assessment of new risks as they emerge
• Communicating risk management matters to the Executive, Board and Committees
• Deputising for the Chief Risk Officer, when required

• Delivering the Risk Management functional plan, leading on agreed aspects
• Maintaining and developing the Risk Strategy, Risk Policies, the Risk Appetite Statement, the Internal Control System and ORSA
• Ensuring all Risk Management function reporting is fit for purpose, timely, insightful et.
• Developing and providing training materials, presentations, continual wide-scale risk knowledge sharing

Developing the Risk Management function’s knowledge

• Independently review regulatory materials and translate them into policies and actions for the Society. Run the process from material review through agreement to implementation.
• Independently research new topics, draw conclusions applicabe to the Society, present and convince others. Implement resulting agreed actions.
• Identify governance goals in discussion with managers, agree actions and track them. Consider results and amend guidance based on results/outcomes.
  

Mini Risk Projects

• Project manage risk-management-related projects, where identified (e.g. BCP Manual, Cyber risk assessment, IT risk etc).
  

Data Protection

• Ensuring proper engagement with the Data Protection Office

Conduct Management

• Ensuring appropriate conduct management structures are in place
• Actively engaging with the business to ensure good outcomes are being achieved
• Oversight of complaints handling

Risk Event Reporting

• Manage risk incident reporting to improve reporting and safety of processes

The Risk Activity List

• Manage the list, from multiple sources (audits, assessments, interviews etc).

Risk Assessment & Advice

• Providing assurance to Executive and Board on risks faced
• Provide risk advice on proposals, projects etc.

About You:

To be successful in this role you will need to have the following skills, knowledge & qualifications:

• A good understanding of Solvency II risk regulation and guidance
• Be proactive, well organised and good at managing both routine and one-off tasks
• Able to communicate risk matters effectively in multiple ways to various audiences
• Able to develop convincing arguments for change
• Ability to identify risks in practice and address them appropriately
• Be regarded as trusted and supportive by managers, capable of keeping information confidential
• Be a self starter, use initiative and work without excessive direction or oversight
• Excellent communication skills, spoken and written and excellent analysis and synthesis skills
• An understanding of risk frameworks and approaches
• The ability to do independent research and draw conclusions that apply to work
• Critical thinking skills that can be put into practical use

Desirable:

• An understanding of the complementary roles of compliance and internal audit
• Business understanding, especially people and process management
• Wider communication skills: policy drafting, presentation, training course building

Qualifications

• A relevant qualification in compliance, risk management or insurance 
• Good Excel, Word and Powerpoint skills

Key Stakeholders

Internal

• The Executive
• The management team
• The Risk Management Committee
• The Board
• Compliance

External

• External Audit
• Internal Audit

Code of Conduct Rules

• Rule 1: You must act with integrity
• Rule 2: You must act with due skill, care and diligence
• Rule 3: You must be open and cooperative with the FCA, the PRA and other regulators
• Rule 4: You must pay due regard to the interests of customers and treat them fairly
• Rule 5: You must observe proper standards of market conduct
• Rule 6: You must act to deliver good outcomes for retail customers​

Our Values and Behaviours:

You will consistently role model our values & behaviours, whilst encouraging others to the same:

• Customer Focused
• Straightforward
• Responsible
• Professional